Scam in the name of Seneca Light and Water

Seneca Light and Water has detected a scam now being perpetrated against its utility customers.  Someone is calling customers claiming their service is on a disconnect list and warning that unless the customers immediately pay over the phone, they will come out to disconnect.  The first thing that a Seneca Light and Water customer should keep in mind is that never will the utilities’ department demand an immediate payment over the phone.  It is true that Light and Water leaves an automated message telling customers they are in immediate danger to be disconnected, but will never disconnect on the same day of the automated message.  If you get such a call from someone demanding payment, hang up immediately and call Light and Water customer service at 885-2723.  You may also call the city police.