A Seneca Light and Water announcement

Monday is the day that Seneca Light and Water re-instates normal customer non-payment fees and penalties.   On March 14th, Seneca Light and Water suspended all customer late fees and disconnections for non-payment in response to a request issued by Governor McMaster during the State of Emergency associated with the Covid 19 virus. Recently on May 13, the Governor’s office requested utilities to begin phasing in normal business operations. However, Light and Water is aware that the United Way, the Red Cross, “SHARE”, and local churches are working with utility customers who may need financial assistance.  To avoid service being interrupted, those cases should be communicated to Light and Water as soon as possible. The re-instatement of the fees and penalties is a two-step process.  Beginning June 1, any current past due bill during the month of June will incur a late fee and be subject to immediate disconnection.  Beginning July 1, any one month or more unpaid bill in July will incur a non-payment fee and be subject to immediate disconnection.